Cloud and System Administrator

• Demonstrate a commitment to service, organization values, and professionalism through appropriate conduct and demeanor at all times.
• Responsible for maintaining, configuring, and reliably operating computer systems, networking equipment, servers, and virtualization.
• Lead the Installation and upgrade of computer components and software, manage virtual servers, and integrate automation processes.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact issues.
• Lead in the installation and configuration of Cloud Objects, Network routers, switches, and firewalls.
• Serve as an escalation point for troubleshooting difficult problems or complex inquiries.
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrading IT Infrastructure.
• Perform regular Cloud based-backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Subject matter expertise support during patching, maintenance, upgrades, and other related activities.
• Administrate and document cloud environments for internal and clinical needs. Address areas such as architecture, costs, scalability, Cloud CI/CD design, container management, security, maintenance, and testing.
• Responsible for Cloud capacity planning, Cloud storage administration, and Cloud service performance tunning.
• Update job knowledge by tracking emerging Cloud technologies and participating in educational opportunities.
• Participate in “off-hours”, weekend, and on-call support on a rotation basis.
• Collaborate with multiple teams, including but not limited to EMR HR, and Financial systems.

• Bachelor’s degree in computer science, Information Technology, Cloud Administration/Management, or equivalent experience required.
• In-depth knowledge of the TCP/IP protocol.
• Minimum of five (5) years of systems, cloud administration experience and network administration.

• Proven knowledge of Cloud security architecture, securing and hardening Cloud Systems, storage, data protection, and Cloud disaster recovery protocols.
• Thorough understanding of the threat and attack landscape, attack vectors, vulnerabilities, and how they are leveraged by malicious actors.

• AWS, Oracle Cloud, Microsoft Azure, Cisco, and ITIL Preferred.

• Prolonged periods of standing, bending, or working at a desk on a computer.
• The ability to lift (up to 15lbs) is required.

Founded in 1972, CCI Health Services is a diverse and inclusive workplace grounded in community. Located in the Washington, DC Metro Area, each year CCI cares for more than 60,000 individuals in Montgomery and Prince George’s Counties. As a non-profit, CCI is committed to improving health equity through the provision of affordable primary care for all, across all stages of life. Visit ccicares.org for more information.